According to an article found on Forbes, "Customer service excellence has always been and will always be one of the critical competitive advantages for any business." In a modern retail economy where customer service can make it or break a business, exceptional...
What do pancakes and Disney movies have to do with growing your music store business? Plum Grove Music, will tell you that their pancake socials (cleverly referred to as IPLUMM, a nod to IHOP) are all about creating a sense of community for their music students....