Episode Summary Ben Borkowski of Marich Music and Taylor Harnois discuss how Ben found a way to take his skills as an instrument repair technician and built a successful business. They discuss how software solutions helped him focus his business and shed the load of...
Episode Summary Taylor Harnois and Jamie Major, seller engagement manager at Reverb, talk about using the platform at reverb.com to help improve online sales. They talk about how the Reverb platform can help sellers of any size bring more visibility to their music...
Episode Summary Taylor Harnois and Tara Noble talk about the challenges and rewards of specialization in the retail music industry. Tara discusses the benefits of building lasting relationships based on expertise and the network of drummers she associates with. Tara...
Episode Summary Taylor Harnois and Carolyn Iga talk about what started as a love for music developed into an entrepreneurial adventure in music instruction. Carolyn’s restless nature led her to look for a new way to blend a music school and retail music shop and how...
Episode Summary David Bozich and Michelle Ventura talk with Taylor Harnois about the challenges of running a music store in a small town. They discuss how going online has enabled them to find audiences outside of the market and better serve local musicians. They...
Episode Summary Taylor Harnois and Genevieve Swift of Lashof Violins talk about the history and tradition of running a violin shop with decades of presence in Maryland. Genevieve tells the story of how she and her business partner met and decided to pursue the...
Episode Summary In this episode Taylor Harnois talks with Music Shop 360’s data migration experts Neils and Jesse. They talk through common migration concerns for shop owners and how they address data when converting to a new point-of-sale software. They talk about...
Episode Summary Casey Green and Taylor Harnois talk about the joy of operating a music shop focused on delivering excellent used gear to musicians. They discuss the importance of focusing your shop’s product mix and looking for ways to differentiate your business....
Episode Summary Taylor and David talk about how David got into the instrument repair business. They discuss how always increasing your expertise allows you to create opportunities for growth. David talks about how improvements in running a business and instrument...
Episode Summary Eric Thornton talks with John and David Connors to discuss how they transformed a successful family owned music store into a thriving online music business. The Connors share their experience of discovering that they need to provide an eCommerce...
Episode Summary Nate Corning discusses the rewards and challenges of running Mark’s Guitar Shop in Spokane, Washington. The shop focuses on service and sales of new and used equipment and the strategies and tools they use to accomplish their goals. Although Nate...
Episode Summary Miles Stewart of Musician Supply discusses the music store business in South Carolina. Miles focuses on meeting the customer where they want to be. He talks about creating in-store and online experiences that meet customers unique needs and not leaving...
Episode Summary Max Larson of Centre Music House discusses how his family built a business based on private lessons. Max has spent the last decade modernizing and automating the business to enable staff to focus on what they do best and enable technology to solve some...
Episode Summary Will Roffers of Northland Music Center discusses with host Eric Thornton of Rain Retail Software how Will built a successful music store in Northern Wisconsin. They talk about how Will grew what he describes as a music closet into a thriving...
Episode Summary John, Jeremy, and Jason Chapman of The Acoustic Shoppe sit down with Eric Thornton of Rain Retail Software to talk about how the Chapman brothers have turned happy accidents from their life into a successful music store recognized as a leader in...
If you are a music instrument store owner looking to take your business to the next level, in The Music Shop podcast, we have conversations with music retailers from across the country about the challenges they face and what solutions they’ve found to overcome those...