Music store POS software that keeps your business in tune

Music Shop 360 is a point of sale (POS) solution designed specifically for music stores. Rent out instruments, track repairs, schedule lessons, and manage your inventory all from one intuitive interface. Explore the features designed for your business’ unique needs.

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POS features designed
specifically for music retail

Music Shop 360 was built for the way music stores actually operate — from the sales floor to the repair bench. Explore the features that make our industry-specific software special.

Rent to students with built-in instrument tracking

Create rental contracts and track all the information you need within the system.
Monitor rental periods and send automated messages to remind customers of due dates.
Record each instrument’s serial number so you always know the status of each item.
Offer a rent-to-own option and easily check a customer’s balance.

Keep repairs organized with dedicated work order modules

Use work orders to track each instrument, what needs to be repaired, and when the job should be completed.
Assign repair technicians to tasks and track progress made on each job.
Send messages to customers to keep them updated and let them know when their repair is complete.

Build a sense of community with music lessons

Offer easy class sign-ups through your store’s website.
Maintain a schedule from the system so you always know who’s coming in next.
Assign instructors to lessons and track student progress over time.
Automate lesson reminder messages to reduce no-shows.

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Boost sales with inventory management tools

Sync your inventory across all your devices with a cloud-based system.
Find the best instruments and accessories for your customers with Music Shop 360’s built-in vendor catalogs.
Use comprehensive reporting tools to get insights so you can improve your ordering strategy and prepare for seasonal changes.
Track individual instruments with serial numbers so you always know what’s in store, shipped, or rented out.

Expand your audience with
e-commerce

Access website tools and build a site that’s easy to navigate and buy from.
Track both your in-person and online sales in one unified system.
Use email and SMS features to keep customers updated through the shipping process.
List instruments on Reverb through Music Shop 360’s built-in integration.

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I highly recommend Music Shop 360.

"It really has been a game changer for our store. I don't like to waste time — consolidating everything into one place is what I love about Music Shop 360."

Mark Dickey

Lee's Music

Music Shop 360 is a must have for any music store owner.

"Our business started on Music Shop 360 and has continued to use it since. From the POS system to the website and reverb, it's all intuitive to use and seamlessly communicates with each other."

Ceth Barnett

Barnett Music Exchange

The hardware and software were very easy to set up.

"One of my favorite features is, when we have a new product, the ability to just pull it up out of Music Shop 360's catalog and add it to my online store right away."

Chris Burke

Burke's Music

Music Shop 360 has been a boom for our growth and a valuable asset for our company.

"The thing I like most about Music Shop 360 is on a weekly basis, you're seeing all of these new improvements [and] things that are making your job easier."

Jeremy Chapman

The Acoustic Shoppe

Music Shop 360 has helped us improve our business through time management.

"Because it streamlined our rental payments and has made everything else a little easier to deal with, we can focus on working with customers and not worrying about our POS system."

Kevin Damm

Damm's Music Center

Music Shop 360 completely changed our business.

"Before Music Shop 360, we had no online presence. Now 95% of our business for rentals are done online, and we have a fully-functional and professional website."

Will Roffers

Northland Music Center

Music Shop 360 has helped me create that relationship between us and our customers.

"The integration between Reverb and our online store has been critical in helping with inventory management."

Dan Confait

DC Guitar Studio

The thing I like most about Music Shop 360 are the reports.

"I can pretty much find out anything I want to find out and figure out how to get there almost instantly."

Sam Tritico

Island Music

Music store POS software FAQs

Q: How do instrument rentals work within Music Shop 360?

A: Music Shop 360 provides a rental module where you can create contracts, set rental periods, and record instrument serial numbers, helping you keep track of where each instrument is. You can also communicate with customers to let them know it’s time to renew or bring their instrument back.

Q: What instrument repair features does Music Shop 360 offer?

A: Music Shop 360 includes work orders to track instrument repair jobs. You can include photos of the instrument, add detailed notes about what needs to be done, and assign a technician to perform the repair. You can then track progress and update the customer on the status of their instrument.

Q: Can I manage music lessons from Music Shop 360?

A: You can manage music lessons in Music Shop 360 from start to finish. Set up online registration, schedule instructors, and view all your appointments so you’re ready for every lesson. You can track student progress and send appointment reminders so they never miss a lesson.

Q: Does Music Shop 360 offer payment processing?

A: Music Shop 360 offers integrated payment processing through the point of sale — eliminating manual entry, increasing accuracy, and speeding up every transaction at your store.

Q: How do built-in vendor catalogs work?

A: Through Music Shop 360, you can access vendor catalogs with thousands of music-related products. These listings are updated frequently so you see accurate product and price information.

Q: Does Music Shop 360 support multiple locations?

A: Music Shop 360 can be used across multiple locations, giving owners access to sales and inventory data for the entire business or a single location. These features allow you to make more informed decisions as you grow your operation.

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