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Solutions for music stores that sell, rent, and repair

Music Shop 360 helps music stores run their entire business in one place, with industry-specific tools for sales, repairs, rentals, inventory, and e-commerce.  

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Solutions to the challenges
music stores face every day

Here’s how Music Shop 360 handles the challenges generic point of sale (POS) software can’t.

Problem

Your POS can’t track
individual instruments

Generic POS systems track quantities, not individual instruments. They don’t know that SKU 1043 is a specific guitar with a hairline crack on the headstock and a three-year service history.

Solution

Serialized inventory
built for music retail

Every instrument gets its own record — serial number, condition, vendor, repair history, and current status. Your in-store inventory and online store stay in sync automatically.

Serialized tracking · Consignment management · Layaway support · Vendor integrations

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Problem

Your repair shop is a revenue leak

Handwritten tags, no customer updates, uncollected instruments leave items sitting for months. Your technicians are talented, but the system around them is costing you money.

Solution

Work orders made
for instrument repairs

Digital intake includes photo documentation, technician assignment, and automated SMS updates when the job is ready. Every repair has a full history and a paper trail your whole team can see.

Automated SMS updates · Photo documentation · Technician assignment · Custom templates

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Problem

Your rental program
is an annual crisis

Families are ready to sign up late at night, on weekends, and at the last minute. But if your rental program only works when someone’s behind the counter, you’re losing them. 

Solution

Online instrument rentals
built to run without you

Families browse instruments, choose a plan, sign digitally, and pay entirely online, any time.

Online rental portal · Rental management · Digital contracts · Automated billing

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Problem

Your business runs on too
many disconnected systems

An in-store POS, a website platform, a rental tool, a repair spreadsheet — four systems, four places to update, four places to check, and four places where something can go wrong.  

Solution

One platform for your
entire music business

Music Shop 360 connects your POS, e-commerce store, rental program, and work orders under one roof.

Built-in e-commerce · Live inventory sync · Reverb integration · Cloud-based access

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Music Shop 360 FAQs

Can Music Shop 360 track individual instruments by serial number?

Yes. Music Shop 360 assigns every instrument its own record — serial number, condition, vendor, repair history, and current status — so you always know exactly what you have and where it stands.

How does Music Shop 360 notify customers when their repair is done?

Music Shop 360 sends automated SMS updates at each stage of the repair, so your staff doesn’t have to make calls, and customers aren’t left in the dark.

Can Music Shop 360 handle my POS, rentals, repairs, and website?

Yes. Music Shop 360 connects your POS, rentals, repairs, and website under one login with a single shared inventory, so nothing falls through the cracks between systems.

How does Music Shop 360 help with instrument rentals?

Music Shop 360’s online rental portal lets families browse, choose a plan, sign digitally, and pay on their own at any time of the day. New rentals appear in your system without any staff intake.

One music store POS.
Every problem solved.

Book a demo today to see if Music Shop 360 is the right fit for your music store.

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