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The POS music stores can’t stop talking about

Don’t take our word for it. Take theirs.

Below you’ll find real stories, quotes, and results from independent music retailers who run lessons, rentals, repairs, and retail through Music Shop 360.

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Featured customer story:
Northland Music Center

Detailed case studies

Find out why these independent music retailers chose Music Shop 360, and what their stores look like on the other side.

Barnett Music Exchange

Northland Music Center

The Acoustic Shoppe

What music shop
owners say about...

Pick the feature that matters most to your music store — and see what owners who use it every day have to say.

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Onboarding and support

“Onboarding and training was great, everyone was so helpful. Training was very easy. If you can shop online, you can use this point of sale.”

Will Roffers, Northland Music Center

“The onboarding and training process was fantastic.”

Chris Burke, Burke’s Music

“Switching over from our previous point of sale system to Music Shop 360 was very straightforward and easy. We actually got our entire inventory transferred over within a matter of a week.”

Jeremy Chapman, The Acoustic Shoppe

All-in-one management

 “I don’t like to waste time, so really consolidating everything into one place is what I love about Music Shop 360.”

Mark Dickey, Lee’s Music 

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School instrument rentals

“Music Shop 360 got us an online presence. It got us online rent-to-own contracts for our band instruments. We now do about 90% of our band rentals online rather than in store. It’s a big time savings for the store, and it’s very easy for the customer and very professional-looking at the same time.”

Will Roffers, Northland Music Center

“Because it streamlined our rental payments and has made everything else a little easier to deal with, we can focus on working with customers and not worrying about our POS system.”

Kevin Damm, Damm Music Center  

Reverb and online sales

“The integration between Reverb and our online store has been critical in helping with inventory management.”

Dan Confait, DC Guitar Studio

“One of my favorite features is, when we have a new product, the ability to just pull it up out of Music Shop 360’s catalog. Most of the time, the product already exists somewhere — it includes an image. I can just pull it up, add it to the store physically, and it will also go onto my online store right away.”

Chris Burke, Burke’s Music

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Reporting and inventory

“The thing I like most about the software is the reports. I can pretty much find out anything I want to find out and figure out how to get there almost instantly.”

Sam Tritico, Island Music

Software improvements

“The thing I like most about Music Shop 360 is, on a weekly basis, you’re seeing all of these new improvements — things that are making your job easier.”

Jeremy Chapman, The Acoustic Shoppe

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FAQs about
Music Shop 360

What is Music Shop 360?

Music Shop 360 is a cloud-based point of sale (POS) system built specifically for independent music retailers. It brings together your POS, website, school instrument rental portal, Reverb integration, and work order tracking, so everything runs from one place.

How does Music Shop 360 manage work orders?

With Music Shop 360, work orders are built right into the POS. Staff create a repair ticket and track its progress through the shop, then customers are automatically notified by text or email when it’s ready for pickup. 

Can Music Shop 360 handle school instrument rentals?

Yes, Music Shop 360 includes an online rental portal where families can browse instruments, sign contracts, and set up automated payments without calling your music store.  

Is Music Shop 360 good for a small, single-location music store?

Yes, Music Shop 360 is designed for independent music retailers, including small owner-operated music shops. It doesn’t require a large team or technical staff to run. 

Become the next success story.

Book a demo today to see what’s possible for your music store.

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