Music Shop 360 is an all-in-one music store point of sale (POS) solution equipped with powerful marketing features. Expand your reach, build customer relationships, and turn connections into sales — without the hefty marketing workload.
Marketing your music store can feel like a full-time job — but Music Shop 360 automates the toughest tasks.
Discover how music store marketing software can help you attract new customers and earn their lifelong loyalty.
Music store success is all about relationships — which is why our software includes a built-in customer relationship management (CRM) system and customer loyalty program.
Want to compete with big-name music superstores and e-commerce giants? You need to show up where potential customers are looking: online.
Keep customers up to date on everything happening in your store — from new product arrivals to limited-time deals and discounts.
Send emails or texts to wish customers a happy birthday or let them know about new product arrivals they might like.
The right promotion can be a win-win for you and your customers. You make extra sales — and they get a sweet deal on a guitar strap or case they’ve been eyeing.
"It really has been a game changer for our store. I don't like to waste time — consolidating everything into one place is what I love about Music Shop 360."
Mark Dickey | Lee's Music
"Our business started on Music Shop 360 and has continued to use it since. From the POS system to the website and reverb, it's all intuitive to use and seamlessly communicates with each other."
Ceth Barnett | Barnett Music Exchange
"One of my favorite features is, when we have a new product, the ability to just pull it up out of Music Shop 360's catalog and add it to my online store right away."
Chris Burke | Burke's Music
"The thing I like most about Music Shop 360 is on a weekly basis, you're seeing all of these new improvements [and] things that are making your job easier."
Jeremy Chapman | The Acoustic Shoppe
"Because it streamlined our rental payments and has made everything else a little easier to deal with, we can focus on working with customers and not worrying about our POS system."
Kevin Damm | Damm's Music Center
"Before Music Shop 360, we had no online presence. Now 95% of our business for rentals are done online, and we have a fully-functional and professional website."
Will Roffers | Northland Music Center
"The integration between Reverb and our online store has been critical in helping with inventory management."
Dan Confait | DC Guitar Studio
"I can pretty much find out anything I want to find out and figure out how to get there almost instantly."
Sam Tritico | Island Music
Yes, Music Shop 360’s music retail CRM and loyalty program supports you in managing customer relationships and earning repeat business. You can create accounts for your customers, take notes on their instrument preferences and experience level, and track their purchase history — all valuable information that can help you send personalized promotions and make tailored in-store recommendations.
Music Shop 360 also includes a customizable loyalty program that you can use to reward shoppers over time for their purchases.
Yes! Music Shop 360’s built-in CRM helps you collect customers’ contact information — and you can use it to send automated and personalized marketing emails and text messages.
For example, you can wish customers a happy birthday, offer a discount on their favorite brand of violin strings, or send a reminder about upcoming classes and lessons.
Music Shop 360 lets you schedule promotions in advance, offer mix-and-match deals, design “buy X, get Y” offers, and run discounts on specific products and categories. You can also give discounts for specific customer profiles like music students or teachers.
