Music store trade-in software

Music Shop 360 gives you dedicated workflows for taking in used gear, tracking serial numbers, managing consignment, paying customers, preparing items for resale, and listing inventory on Reverb — all from the same point of sale (POS) system you use to run your music store.

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Everything you need in used gear management software

Music Shop 360 keeps trade-ins, consignment, repairs, payouts, and online listings connected in one system.

Take in trade-ins at the register

Use a dedicated trade-in workflow at the POS to evaluate gear and apply its value toward a purchase in the same transaction.
Record serial numbers when gear comes in and track each item throughout its lifecycle.
Keep the item's cost, condition, pricing, and history together in one product record.

Manage consignment alongside your owned inventory

Track consignment items separately from gear your music store owns.
Record commission terms and payout details for each consignor.
See which items belong to a consignor and what you owe them when an item sells.
Review the complete movement history of each item from intake through sale.

Give customers flexible trade-in payouts

Issue store credit directly to a customer's account.
Offer gift cards or e-gift cards as another way to pay out trade-in value.
Tie every payout to the customer record and original transaction for cleaner accounting.

Prepare used gear for resale

Create work orders for gear that needs repair, setup, or other work before it goes back on the sales floor.
Keep repair and setup details connected to the item's full inventory history.
Know which items are ready to sell and which still need attention before listing them.
Move used gear from intake to the sales floor without losing track of its status.

List used gear on Reverb

List used and consigned inventory directly to Reverb through Music Shop 360's built-in integration.
Avoid reentering product information in a separate system.
Keep your in-store, website, and Reverb inventory connected.
Automatically update availability when a used item sells through another channel.

Keep a complete history for every item

Track serial numbers from intake through final sale.
See every status change and transaction associated with an item.
Keep condition notes, costs, pricing, repairs, and other details together.
Give your staff the information they need to know what an item is, where it came from, and where it stands.

Real retailers who rely on Music Shop 360

I highly recommend Music Shop 360.

"It really has been a game changer for our store. I don't like to waste time — consolidating everything into one place is what I love about Music Shop 360."

Mark Dickey | Lee's Music

Music Shop 360 is a must have for any music store owner.

"Our business started on Music Shop 360 and has continued to use it since. From the POS system to the website and reverb, it's all intuitive to use and seamlessly communicates with each other."

Ceth Barnett | Barnett Music Exchange

The hardware and software were very easy to set up.

"One of my favorite features is, when we have a new product, the ability to just pull it up out of Music Shop 360's catalog and add it to my online store right away."

Chris Burke | Burke's Music

Music Shop 360 has been a boom for our growth and a valuable asset for our company.

"The thing I like most about Music Shop 360 is on a weekly basis, you're seeing all of these new improvements [and] things that are making your job easier."

Jeremy Chapman | The Acoustic Shoppe

Music Shop 360 has helped us improve our business through time management.

"Because it streamlined our rental payments and has made everything else a little easier to deal with, we can focus on working with customers and not worrying about our POS system."

Kevin Damm | Damm's Music Center

Music Shop 360 completely changed our business.

"Before Music Shop 360, we had no online presence. Now 95% of our business for rentals are done online, and we have a fully-functional and professional website."

Will Roffers | Northland Music Center

Music Shop 360 has helped me create that relationship between us and our customers.

"The integration between Reverb and our online store has been critical in helping with inventory management."

Dan Confait | DC Guitar Studio

The thing I like most about Music Shop 360 are the reports.

"I can pretty much find out anything I want to find out and figure out how to get there almost instantly."

Sam Tritico | Island Music

FAQs: Music store trade-in software

Does Music Shop 360 have a dedicated trade-in workflow?

Yes. Music Shop 360 includes a trade-in workflow built into the POS, so staff can evaluate a trade-in and apply its value toward a purchase in the same transaction.

Music store trade-in software

POS features designed
specifically for music retail